This is re:-Suggestions in view mode; [Up]
Date: Sun 19-Dec-1991 00:20:04 From: kevin@pages.com, (Kevin Sven Berg) Subject: re: Suggestions (was: E-mail address of ... at NeXT) In article <1991Dec17.015158.10822@cubetech.com> andrew@cubetech.com (Andrew Loewenstern) writes: > In article <10617@umd5.umd.edu> bchin@terminus.umd.edu (Bill Chin) writes: > > Gerben Wierda writes > > > Is there an e-mail address at NeXT I can send a bug report to? If I send > to > > > Info@NeXT.com I get "unknown" message back (I am not a NeRD). Or do I have > to > > > use Avie_Tevanian@NeXT.com? ;-) > > > > Along these lines, is there an electronic suggestion box? > > bug_next@next.com is for bug reports. ... > > andrew --------------- [Exerpts from Tony Zamora's NeXT Technical Support post...] Please follow the guidelines below when submitting a bug report: 1) e-mail all bug reports and suggestions to bug_next@next.com ... ^^^^^^^^^^^ Yes Virginia, there IS a Santa Clause at next.com, and he/she listens to suggestions. What I recall having been told in the past is to start the bug report out with the title: SUGGESTION or REQUEST and then keep things very succinct, using only one suggestion per request. Basically, use some common sense in applying the bug guidelines to the suggestion. For instance, some things still apply... 1) Your name, company name, e-mail address 4) suggestion area - ie: Workspace, telnet, Librarian, IB (as a few examples) 5) brief description of suggestion Sven
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