This is A-question-of-support in view mode; [Up]
Date: Sun 28-Mar-1989 20:00:40 From: Unknown Subject: A question of support (was Re: NEXTs to be sold at Computerland?) In article <22149@agate.BERKELEY.EDU> bmug@garnet.berkeley.edu (BMUG) writes: >The story is that Businessland's price will be more like $10K. I suspct >that NeXT is not so interested in universities selling the things as they >are in having them *support* them. That's where the major money drain >is for many companies. It remains to be seen how the support policies >on Businessland-marketed machines will go, but a lot of the $10K will >go to the enduser support budget for NeXT or Businessland, no doubt. This leads me to ask something that has come up as a major concern in our evaluation of the NeXT machine. I have heard that company hardware/software support is minimal (though Ali Ozer's job title and helpful comments on this group would seem to say otherwise). What kind of support is being offered; hotline, bulletin board or just wishes of good luck? Thanks for the continued help. Phil Stone (phil@eos.arc.nasa.gov / ames!eos!phil) >From: greid@adobe.com (Glenn Reid)
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